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Clinical Office Manager

Clinical Office Manager

n/a

Join Our Team as a Clinical Office Manager!

We are seeking a dedicated Clinical Office Manager to oversee clinical activities and manage day-to-day operations at our Dothan, AL location. This position is responsible for ensuring smooth execution of office policies and procedures, fostering a culture of excellence, and managing personnel and patient flow efficiently.

Why Us?

  • Great Benefits: Health/dental/vision insurance, employer-paid life insurance, employer-paid LTD insurance.

  • Work-Life Balance: Paid Time Off (PTO), Paid Holidays off, no weekend or evening shifts.

  • Perks: Scrubs Allowance, employer-matched 401k, employee and family discounts.

  • Career Growth: Certification reimbursements, focused on career advancement

  • Training: Comprehensive training program provided, even if you're new to the field.


Responsibilities:

  • Staff Management: Conduct daily analysis and coaching to foster a high-performance environment. Create a professional setting that promotes staff growth and continuous learning.
  • Operational Oversight: Ensure the office aligns with standard processes and procedures, manage staff at the Dothan location, and handle duties across satellite locations as needed.
  • Employee Supervision: Directly oversee Scribes and Screeners, efficiently schedule staff, monitor attendance, address behavioral issues, and perform regular performance reviews.
  • Administrative Duties: Conduct regular staff meetings, ensure compliance with HIPAA regulations, and maintain accurate billing and coding practices.
  • Patient Flow Management: Monitor patient flow in real-time, take corrective actions as needed, and hold quarterly meetings with the RDO and physicians to discuss efficiency and metrics.
  • Practice Assets: Periodically review office environment and operations, coordinate minor repairs and maintenance, and maintain an equipment inventory list.
  • Equipment Management: Supervise the maintenance of diagnostic equipment and contact vendors or internal teams for repairs or replacements.
  • Administrative Support: Contribute to strategic planning and quality assurance projects. Communicate regularly with the RDO regarding team progress, customer service, and operational issues.


Qualifications:

Education:

  • High School Diploma required; BS or AAS Degree preferred. CPO, CPOA, or CPOT designation is desired.

Experience:
  • 5-10 years in a medical office preferred
  • 3-5 years in an Optometry office required
  • 5-7 years of supervisory experience preferred
  • 3+ years as an Optometric Technician and/or Scribe desire

Skills:
  • Strong knowledge of Electronic Health Records (EHR) applications
  • General understanding of HIPAA Privacy & Medical Office Regulatory Compliance
  • Working knowledge of Optometry Diagnostic Testing Equipment If you are a proactive leader with a passion for clinical excellence and efficient office management, we encourage you to apply for this opportunity.

Ability to Commute:
  • Dothan, AL 36301 (Required)

Ability to Relocate:
  • Dothan, AL 36301: Relocate before starting work (Required)


Join our team and become a part of a dynamic and supportive work environment where your contributions are valued and recognized. If you are looking for a fulfilling career with great benefits and opportunities for growth, apply today!

Job Type: Full-time

Pay: n/a

Expected hours: 40 per week
​​​​​​​
Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance


Schedule:

  • 8 hour shift
  • Day shift
  • No nights


Experience:

  • Supervising: 5 years (Required)
  • Medical office: 2 years (Required)
  • Optometry Office: 2 years (Required)


Work Location: In person


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